Refund Policy / Returns
If you are sending over 50 USD, use a traceable transportation service or purchasing transportation insurance. We do not guarantee that you will receive the goods you returned.
Our return policy is valid for 14 days. If it’s been 14 days after your buy, we regret that we cannot refund.
Please remember it can return only damaged items for a full refund within 14 days from receipt of the order. We have no possibility of exchanging products.
To be eligible for a return, your item must be unused and in the same state as they received it. It must be the original packaging. To achieve the entry, we require a receipt or criterion of purchase. Don’t return your item to the manufacturer.
Refund (if applicable)
Once we receive and check your return, we will email you notifying you we received your returned item. We will let me know you to approve or reject the refund. If approved, we will process your refund within a certain number of days. Apply the credit card to your original credit card or the payment method used.
Delay or loss of refund (if applicable)
If you haven’t received your refund yet, please re-verify your bank account first.
Then contact your credit card company and it may take some time for your refund to release. Then contact your bank. The processing time before it issues the refund.
If you completed all of this and have not received a refund, please contact us at firstname.lastname@example.org
Reimbursement of sales items (if applicable) I can refund only products at normal prices. Sale goods cannot be refunded.
To return your product, you must first contact our store via email at email@example.com, accept shipping information.
You will responsible for paying your shipping charges to return the merchandise. Shipping costs are not refundable. If you receive a refund, we will deduct the return shipping fee from the refund.
If you are sending items over 50 USD, use a traceable transportation service or purchasing transportation insurance. We do not guarantee that we will receive the goods you returned.